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Workplace Harassment: What It is And What To Do About It Training Materials

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In 2003, the United States Merit Protection Board estimated that harassment cost the U.S. government approximately $164,000,000 (that’s 164 million dollars!) a year. No wonder companies are working to be more proactive in preventing harassment.

But how do you prevent harassment from occurring? What sorts of policies should be in place? What should managers do to protect their employees? And if a complaint is filed, what will we do?

This two-day workshop will help you give participants the answers to these questions, including how to:
- Understand what is acceptable behavior in the workplace and what is not, and why
- Understand the benefits of harassment training
- Define the various types of harassment, including sexual harassment
- Help their organization create a harassment policy
- Prevent harassment
- Protect themselves from harassment
- Act if they are harassed or accused of harassment
- Understand the complaint process, from the complaint to the reply, to mediation or investigation, to a solution
- Identify situations where mediation is appropriate, and understand how mediation works in those situations
- Identify appropriate solutions for a harassment incident
- Act if a complaint is false
- Help their workplace return to normal after a harassment incident

Learn more... Course Outline 

 

Target Audience

Our courseware is primarily purchased by five types of trainer; HR managers, corporate trainers, private training firms, educational institutions, or private consultants. The target audience varies on the instructor and the type of training required by a particular organization.

The students for this course are usually staff or managers involved in harassment training.

Prerequisites

No previous experience or training in harassment is required, though students should possess basic numeracy and literacy and ideally have a basic understanding of using computers and software applications, such as Microsoft Word.

What You Actually Receive
  • Student Workbook Customizable. Can be opened in Word and you can make any change you like. 1
  • Instructor Guide Customizable. Offers additional instructor information. 2
  • Ice Breakers and Activities Customizable. Choose from a folder filled with with activities to use in the classroom. 3
  • Pre-Assignment Customizable. Evaluate your participants prior to the training and gain valuable insight to their expectations,   needs and current understanding of the subject matter. 4
  • Course Outline Customizable. Detailed course outlines help you stay on track. 5
  • PowerPoint Slides Customizable. We’ve even done your presentation slides for you. 6
  • Recommended Reading Lists Customizable. Provide you students with a summary of additional materials on the subject matter. 7
  • Promotional Advertorial Customizable. Advertise your training internally or externally with these detailed sell sheets. 8

Courseware.co.uk is the only European organization authorized to sell Velsoft courseware. Velsoft Courseware offers training material as a customizable product and does so in a way that differentiates it in the workplace learning and performance market. Velsoft sells ‘courseware’. The term courseware has been around for years but, because of the Internet, courseware as a product has become a growing, preferred method of purchasing instructor-led training material. Courseware (short for course material in a software format) is considered software. In particular, it is software designed to eliminate prep time by providing proven, pre-written courses in an electronic format. The electronic aspect offers several key advantages such as instant access and customizable flexibility so the trainer can ‘localize’ the content.
 
As an instructor, you simply open this Workplace Harassment: What it is And What To Do About it course material in Microsoft Word (or any word processing program). You have the rights (for your location) to edit the content to suite you or your students’ needs. Instantly you have your course… we have saved you hundreds of hours, thousands of dollars and given you the confidence to walk into the classroom. All you do is simply print-on-demand as many course workbooks as you need – when you need them.

You Also Receive
  • Customizable Rights are given on a per site location to edit the content to suit the training needs or corporate environment. 1
  • Instantly Available Courses are instantly available as a download or can be shipped on CD. 2
  • Proven Velsoft courses are used every day by thousands of trainers in countries all over the world.

    Before release, each Velsoft course is tested in the classroom and sent to beta testers. Some courses are also tested at St. Mary’s University via Kay Parker (for more detail see the last step in section titled How Courseware is Created).     3
  • Easy to use All courses and materials are easily opened in Microsoft Word or any word processing program. 4
  • Print-on-demand Instructors only print what they need, when they need it. 5
  • Flexible Instructors can easily remove sections, combine courses, ‘localize’ examples, add new content, etc. 6
  • Unlimited number of users Rights are sold on a per location basis. Each location is permitted to use the material with as many staff at the location as they like (including future training). 7
  • No annual renewal fees Organizations are not required to pay renewal fees. 8
  • Unlimited re-printing rights Ongoing use means organizations are not limited to the number of times they can reprint the course material. 9

Workplace Harassment: What It is And What To Do About It Training Outline

Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.

Defining Harassment This session will look at legal, literary, and reasonable man/woman definitions of harassment.

The Purpose of Training We will discuss what kind of harassment training can benefit an organization.

Sexual Harassment This session will discuss sexual harassment in a lecture and small group work. Topics will include the definition of sexual harassment, the elements of harassment, and common scenarios that could be construed as harassment.

Creating a Harassment Policy The best way to prevent harassment from occurring is by setting a clear policy, educating employees about it, and enforcing it. We will discuss some basics of creating, implementing, and monitoring a policy, plus some training points.

Other Prevention Strategies Participants will explore some other ways of preventing harassment in groups.

Nipping it in the Bud One of the most important prevention strategies is for managers to carefully monitor their workplace. During this session we will use a lecture and a role play to talk about how managers can do this.

Protecting Yourself There are many things that you can do to minimize your risk of being harassed or of being perceived as a harasser. We will discuss six of them.

What if it Happens to Me? During this session we will discuss what you can do if someone is harassing you, including techniques for saying no. Participants will then practice these techniques during a role play.

What if it’s Happening to Someone Else? There will often be situations where a manager thinks or knows that harassment is occurring, but a complaint has not been filed. We will discuss what to do in this situation.

Someone has Filed a Complaint Against Me! If you are in the situation where someone has filed a complaint against you, do not panic. There are several steps that you can take to deal with the situation appropriately, all of which will be discussed in detail during this session.

Addressing a Complaint No matter how proactive you are, most employers receive a harassment complaint at some point in time. We will discuss the four key components of dealing with a complaint fairly and appropriately.

False Complaints If you suspect that a harassment complaint is false, you must be very careful when dealing with it. This session will discuss some things that you can do in this situation.

Mediation When the claimant decides to file a complaint, mediation may be offered as an alternative. We will discuss what mediation is, when it is and isn’t appropriate, and how the process may work. Participants will also have an opportunity to role play mediation.

Investigating a Complaint Investigating harassment complaints often requires special training and skills. During this session, we will cover some basics of investigation, including when a complaint should and should not be investigated, who should be involved, what the investigation process should look like, and how results can be reported.

Making the Decision During this session we will talk about who should make the final decision about the complaint. We will also discuss when you should involve legal counsel.

Solutions There are three possible solutions to a harassment complaint: solutions for the complainant, solutions for the respondent, and solutions for the organization. We will explore possibilities for each case during this session.

After It’s Over Once the harassment complaint has been resolved, everyone should try to get back to normal life. This session will discuss how managers and the organization as a whole can help employees make this transition.

Role Play The afternoon of day two will be spent role playing four stages of the harassment process: the initial consultation with an advisor, the filing of a formal complaint, an investigation, and the decision. Detailed case files are provided with the course.

Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan.

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