Survival Skills for the New Trainer Courseware and Training Materials

What's included?
What’s included?
Available for delivery as a download from our web server or provided on CD, this courseware package includes the following resources to make your trainer’s life much, much easier.

This courseware package includes:

	Student Manual. Fully customisable. May be opened in any wordprocessor and changed to meet your exact needs.
	Trainer manual. Fully customisable with additional information for trainers.
	Ice breakers and class activities. Fully customisable. Delivered as a folder full of activities for your students.
	Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers.
	PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.
	Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers.
	Additional reading… Fully customisable. Give your students some recommended further reading materials for this course.

To get started, just open this ‘Survival Skills for the New Trainer’ training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered ‘off-the-peg’ and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.

Course outline
Course outline

Introduction

Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. Some individuals become trainers because they are passionate about sharing their knowledge and about helping people. Others become trainers because their employer asks them to get involved in mentoring, training, or coaching new or existing employees. Trainers also get started when they want to make some changes to their daily activities, but wish to continue contributing to a particular organization or industry. If you are thinking about becoming a trainer, or have started doing some training already and what to know more about what will help you to become an excellent trainer, this workshop will help. This one day workshop is designed as an exploration of the essential skills that trainers need to develop, and to get participants started on the learning process in an interactive and fun environment.

Highlights of what participants will learn:

• Understand the essential background for trainers to have;
• Explore how being genuine enhances training;
• Identify the elements of good questions;
• Understand how to apply listening skills;
• Develop rapport building strategies;
• Describe the essentials of presentation skills

Course contents

• Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
• What Makes a Good Trainer? To start the day, we will discuss some key background ideas, including principles of adult learning and what the word “trainer” means.
• Projecting the Right Image Next, participants will learn how to make a good, lasting first impression and how to maintain that impression.
• Being Genuine During this session, participants will explore what being genuine means in a large group discussion.
• Acting Assertively vs. Aggressively Participants will explore the differences between passive, aggressive, and assertive behavior, and why assertive behavior is important for a trainer.
• Asking the Right Questions to get the Right Answers This session will focus on open questions, closed questions, and the communication funnel. Participants will also have an opportunity to practice these skills in an exercise.
• Listening Participants will identify their listening strengths and weaknesses through a quick quiz and a personal inventory. We will also discuss some ways that participants can improve their listening skills.
• Connecting With People During this session, we will look at ways to build rapport and how to use facilitative training. Participants will then evaluate themselves to see what skills they need to build in these areas. To conclude the session, we will look at some potential problem situations and ways to defuse them before they start.
• Presentation Skills We will use the PAFEO acronym to identify the elements of a good presentation.
• Essentials for Success We will ask participants to complete a checklist of what attributes they feel makes a good trainer. This will also help participants identify areas for further training.
• Do’s and Don’ts for New Trainers To wrap up the learning points, participants will discuss a checklist of do’s and don’ts.
• Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions, complete an action plan, and talk with the trainer

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