Microsoft Outlook 2007 Complete Courseware and Training Materials

What's included?
What’s included?
Available for delivery as a download from our web server or provided on CD, this courseware package includes the following resources to make your trainer’s life much, much easier.

This courseware package includes:

	Student Manual. Fully customisable. May be opened in any wordprocessor and changed to meet your exact needs.
	Student workbook. Fully customisable. Additional book includes series of practical tasks and review questions.
	Student workbook exercises. Fully customisable. Sample exercises to accompany the student workbook.
	Trainer manual. Fully customisable with additional information for trainers.
	Timetable and lesson plans. Fully customisable. Detailed timetable and plans ensure you deliver the best possible course.
	PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.

To get started, just open this ‘Outlook 2007 Complete’ training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered ‘off-the-peg’ and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.

Course outline
Course outline

Introduction

Our courseware is primarily purchased by five types of trainer; HR managers, corporate trainers, private training firms, educational institutions, or private consultants. The target audience varies on the instructor and the type of training required by a particular organization.

The students for this course are usually training staff or managers involved in training.

Course contents: Foundation Level

• Getting Started What is Microsoft Office Outlook 2007? — What’s New in Microsoft Office Outlook 2007? — What’s Required? — Launching Outlook — About the Notification Icon — Closing Outlook
• Interacting with Outlook The Outlook Interface — Understanding the Two Interfaces — Using the Main Menu — Using Shortcut (Right-Click) Menus — Using Shortcut Keys — Using Dialog Boxes
• Working with Toolbars Using Toolbars — Showing and Hiding Toolbars — Moving Toolbars and the Menu Bar — Using the Standard Toolbar — Using the Advanced Toolbar — Using the Web Toolbar
• Using the Outlook Panes Using Outlook Today — Using the Navigation Pane — Using the Reading Pane — Using the To-Do Bar
• Getting Help in Outlook Using the Help Menu — Opening Help — Using the Help Screen — The Help Toolbar — Searching for Help — Using the Table of Contents — Getting Help in a Dialog Box — Using the Type a Question Box
• Receiving E-Mail Types of E-mail Accounts — Setting up an E-Mail Account — Modifying E-Mail Account Settings — Sending and Receiving E-Mail
• Working with E-Mail Messages About Outlook Folders — Opening Messages — Editing Messages — Printing Messages — Saving Messages — Deleting Messages
• The New Interface, Part 1 About Tabs — About Groups — About Option Buttons — Minimizing the Tab
• The New Interface, Part 2 Using the Quick Access Toolbar — Adding and Removing Buttons — Moving the Quick Access Toolbar — Using the Options Dialog to Customize the Toolbar
• Answering Mail Replying to Messages — Forwarding Messages — Opening and Saving Attachments — Using the Attachment Previewer
• Composing E-Mail Creating a New Message — The Message Interface — Adding Recipients — Typing a Subject Line — Creating Your Message
• Doing More with E-Mail Adding Attachments — Creating Hyperlinks — Attaching Outlook Items — Using Themes
• Using the Drafts Folder Opening the Drafts Folder — Saving a Message as a Draft — Opening and Editing a Draft — Sending a Draft — Deleting a Draft
• The Calendar Opening the Calendar — Creating a New Appointment — Editing an Appointment — Using the Tasks Pane — Using the Calendar Navigation Pane — Using the Standard Toolbar — Customizing Calendar Views
• The Contacts Folder Opening the Contacts Folder — Creating a New Contact — Creating a New Distribution List — Editing Contacts and Distribution Lists — Using the Contacts Navigation Pane — Using the Standard Toolbar — Customizing Contacts Views
• The Tasks Folder Opening the Tasks Folder — Creating a New Task — Editing a Task — Using the Tasks Navigation Pane — Using the Standard Toolbar — Customizing Tasks Views
• The Notes Folder Opening the Notes Folder — Creating a New Note — Editing a Note — Using the Notes Navigation Pane — Using the Standard Toolbar — Customizing Notes Views
• The Journal Folder Setting Journal Options — Opening the Journal Folder — Creating a New Journal Entry — Editing a Journal Entry — Using the Journal Navigation Pane — Using the Standard Toolbar — Customizing Journal Views
• Using Viewing Tools Using Arrange By — About Groups — Using Current View — About AutoPreview
• Customizing the Outlook Screen Customizing Toolbars — Creating Toolbars — Customizing the Menu Bar — Creating New Menus — Using the Options Tab
• Using Print Preview Opening Print Preview — Using the Print Preview Toolbar — Navigating Through Print Preview — Printing from Preview — Closing Print Preview
• Printing Outlook Items Choosing Page Setup — Print Commands — Using the Print Dialog — Modifying Printer Properties

Course contents: Intermediate Level

• Managing Folders Creating Folders — Renaming Folders — Moving and Deleting Folders — Moving Messages to Folders
• Mail Management Tools Creating a Simple Rule — Using the Rules and Alerts Wizard — Using the Organize Pane
• Security Tools Using the Junk E-Mail Filter — About the Phishing Filter — About Automatic Downloads — Applying Blocked and Safe Senders Lists
• Instant Search Installing Instant Search — Using the Instant Search Menu — Performing an Instant Search — Using the Query Builder
• Search Folders About Search Folders — Creating Search Folders — Customizing Search Folders — Using Search Folders — About Favorite Folders — About Shortcut Groups
• Finding Items in Outlook Opening Advanced Find — Using Advanced Find — Finding Contacts
• Selecting Text Selecting Text with the Mouse — Selecting Text with the Keyboard — Selecting Text and Objects with the Tab — Tips and Tricks
• Moving Text Cutting, Copying, and Pasting Text — Using the Office Clipboard — Dragging and Dropping Text — Finding Text — Replacing Text
• Adding Fonts to Text What is a Font? — Choosing a Font Type — Changing the Font Size — Applying Text Effects — Applying Font Color — Applying Highlighting — Changing Font’s Case
• Advanced Text Effects Using the Format Painter — Adding Drop Caps — Applying a Quick Style — Aligning and Justifying Text
• Formatting Paragraphs Indenting a Paragraph — Changing Paragraph Spacing — Adding Borders or Shading — Using the Borders and Shading Dialog
• Polishing Your Message Creating a Bulleted or Numbered List — Adding Hyperlinks — Setting the Page Color — Using Themes — Checking Your Spelling
• Adding Word Elements Adding Tables — Adding Pictures and ClipArt — Adding Shapes — Adding SmartArt — Adding Text Boxes — Adding WordArt
• Adding Outlook Elements Adding a Calendar — Adding a Business Card — Adding Other Outlook Items
• Mail Formats Switching Between Formats — About Plain Text — About Rich Text Format — About Hyper Text Markup Language (HTML)
• Signatures and Stationery Creating A Signature — Editing a Signature — Setting Signature Options — Using Signatures — Setting Themes — Using Stationery
• Changing Message Options Setting Message Priority — Marking a Message for Follow-Up — Showing and Hiding Fields — Working with Multiple E-Mail Accounts — Requesting Delivery and Read Receipts
• Advanced Message Options Adding Voting Options — Changing the Reply-To Address — Delaying Delivery — Saving Your Message outside Sent Items
• E-Mail Accounts Overview Setting up Your E-mail Account — Overview of E-mail Account Types — Setting Send/Receive Options
• Microsoft Exchange Server Setting up an Exchange Mailbox — How an Exchange Mailbox Looks — How an Exchange Mailbox Works — Extra Features Available on Exchange
• POP3 Setting up a POP3 Mailbox — How a POP3 Account Looks — How a POP3 Account Works — Additional Features
• IMAP Setting up an IMAP Mailbox — How an IMAP Mailbox Looks — How an IMAP Mailbox Works — Additional Features
• HTTP Setting up an HTTP Mailbox — How an HTTP Account Looks — How an HTTP Account Works — Additional Features
• RSS Setting up an RSS Feed — How an RSS Feed Looks — How an RSS Feed Works — Additional Features

Course contents: Advanced Level

• Advanced Calendar Options Using the Time Zone Feature — Creating Recurring Appointments — Setting Calendar Options — Adding Holidays to Your Calendar
• Advanced Task Options Creating Recurring Tasks — Assigning Tasks — Sending a Status Report — Marking a Task as Private — Changing Task Options
• Advanced Contact Management Options Showing Additional Fields — Marking a Contact as Private — Using the Communicate Group — Sending a Contact as a Business Card
• Advanced Mail Options Setting E-Mail Options — Setting Mail Editor Options — Customizing the Navigation Pane — Customizing the Reading Pane — Customizing the To-Do Bar
• Using Categories Setting up Categories — Assigning a Category to an Item — About Quick Click — Creating Category Search Folders — Upgrading Categories — Using Categories in a View
• Linking Items Linking Files — Linking Outlook Items — Linking a Business Card to an Outlook Item — Using the Journal to Link Items
• Custom Forms Creating Custom Forms — Publishing Custom Forms — Using Custom Forms — Applying Custom Forms to Existing Items — Using the Form Cache
• Publishing Your Calendar Publishing Your Calendar — Searching for Calendars Online — Opening another User’s Calendar — Using Overlay Mode — Saving Your Calendar
• Getting Started What is Business Contact Manager? — Installing Business Contact Manager — Using Express Setup — Using Advanced Setup
• Using Business Contact Manager Using the Business Contact Manager Dashboard — Viewing Business Contact Manager Folders — Using the Business Contact Manager Menu — Using the Business Contact Manager Toolbar
• Working with Business Contact Manager Data Creating a Database — Removing a Database — Connecting to a Shared Database — Sharing Your Database — Managing Your Database
• Getting Help in Business Contact Manager About the Welcome E-Mail — Using the Dashboard Links — Using “Learn About Business Contact Manager” — Using the Help Menu
• Accounts Opening the Accounts Folder — Creating New Accounts — Editing an Account — Account Views
• Business Contacts Opening the Business Contacts Folder — Creating a Business Contact — Editing a Business Contact — Business Contact Views
• Opportunities Opening the Opportunities Folder — Creating an Opportunity — Editing an Opportunity — Opportunity Views
• Business Projects and Project Tasks Opening the Business Projects and Project Tasks Folders — Creating a New Project with Tasks — Editing Business Tasks and Projects — Viewing Business Tasks and Projects
• Communications History and Linking Creating a History Item — Creating a Business Note in an Item — Creating a Business Note Outside an Item — Viewing the Communication History Folder — Using Link to Record — Using E-mail Auto-Linking

Course contents: Expert Level

• Using the Account Settings Window Opening the Account Settings Window — Using the E-mail Tab — Using the RSS Feeds Tab — Using the SharePoint Lists Tab — Modifying Published Calendars — Modifying Address Books
• Using Personal Folders Managing Personal Folders — Creating Personal Folders — Setting a Personal Folders File as Default — Opening and Closing Personal Folders — Setting Personal Folders Properties
• Managing Personal Folders Setting AutoArchive Options — Archiving Manually — Mailbox Cleanup — Exporting Information — Importing Information
• Using Outlook Profiles Overview of the Mail Icon in the Control Panel — Creating a New Profile — Deleting or Viewing a Profile — Setting Profile Options — Choosing Your Profile
• The Trust Center, Part 1 Opening the Trust Center — Identifying Trusted Publishers — Managing Add-Ins — Setting Privacy Options
• The Trust Center, Part 2 Setting E-Mail Security Options — Controlling Attachment Handling — Automatic Download Settings — Dealing with Programmatic Access
• Macros Setting Macro Security — Creating a Macro — Running a Macro — Editing a Macro
• The Outlook Address Book Opening the Outlook Address Book — Components of the Outlook Address Book — Adding Entries — Editing Entries — Deleting Entries — Options in the Outlook Address Book — Using the Outlook Address Book to Create Mail
• Information Rights Management System Requirements — Installing Information Rights Management Client Software — Using Information Rights Management — Viewing a Message Protected by Information Rights Management
• Outlook and Windows Starting Outlook on Windows Boot — Using Office Diagnostics — Checking for Office Updates