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Microsoft Outlook 2003 Training Materials

Fully Customizable

Microsoft Outlook 2003 is the Office suite’s personal information management program. Whether you’re using Outlook 2003 for the first time, or have been using it for years, this three-level course will help you make the most of Outlook 2003’s exciting features.

Highlights of the course include a discussion of the new Reading Pane, an overview of supported e-mail types, discussion of the new junk mail filter, and an introduction to Business Contact Manager.

Learn more... Course Outline 

 

Target Audience

Our courseware is primarily purchased by five types of trainer; HR managers, corporate trainers, private training firms, educational institutions, or private consultants. The target audience varies on the instructor and the type of training required by a particular organization.

The students for this course are usually training staff or managers involved in training.

Prerequisites

No previous experience or training in Outlook is required, though students should possess basic numeracy and literacy and ideally have a basic understanding of using computers and software applications, such as Microsoft Word.

What You Actually Receive
  • Training Manual Customizable. Can be opened in Word and you can make any change you like. 1
  • Exercise Workbook Customizable. Separate book with hands-on exercises. Also includes review questions. 2
  • Exercise Files Customizable. We provide the sample files to use with the Exercise Workbook. 3
  • Instructor Guide Customizable. Offers additional instructor information. 4
  • PowerPoint Slides Customizable. We’ve even done your presentation slides for you. 5
  • Lesson Plans Customizable. Keep you class or workshop running smoothly with detailed lesson plans. 6

Courseware.co.uk is the only European organization authorized to sell Velsoft courseware. Velsoft Courseware offers training material as a customizable product and does so in a way that differentiates it in the workplace learning and performance market. Velsoft sells ‘courseware’. The term courseware has been around for years but, because of the Internet, courseware as a product has become a growing, preferred method of purchasing instructor-led training material. Courseware (short for course material in a software format) is considered software. In particular, it is software designed to eliminate prep time by providing proven, pre-written courses in an electronic format. The electronic aspect offers several key advantages such as instant access and customizable flexibility so the trainer can ‘localize’ the content.
 
As an instructor, you simply open this Microsoft Outlook 2003 course material in Microsoft Word (or any word processing program). You have the rights (for your location) to edit the content to suite you or your students’ needs. Instantly you have your course… we have saved you hundreds of hours, thousands of dollars and given you the confidence to walk into the classroom. All you do is simply print-on-demand as many course workbooks as you need – when you need them.

You Also Receive
  • Customizable Rights are given on a per site location to edit the content to suit the training needs or corporate environment. 1
  • Instantly Available Courses are instantly available as a download or can be shipped on CD. 2
  • Proven Velsoft courses are used every day by thousands of trainers in countries all over the world.

    Before release, each Velsoft course is tested in the classroom and sent to beta testers. Some courses are also tested at St. Mary’s University via Kay Parker (for more detail see the last step in section titled How Courseware is Created).
    3
  • Easy to use All courses and materials are easily opened in Microsoft Word or any word processing program. 4
  • Print-on-demand Instructors only print what they need, when they need it. 5
  • Flexible Instructors can easily remove sections, combine courses, ‘localize’ examples, add new content, etc. 6
  • Unlimited number of users Rights are sold on a per location basis. Each location is permitted to use the material with as many staff at the location as they like (including future training). 7
  • No annual renewal fees Organizations are not required to pay renewal fees. 8
  • Unlimited re-printing rights Ongoing use means organizations are not limited to the number of times they can reprint the course material. 9

Microsoft Outlook 2003 Training Outline

The Essentials To begin, participants will learn what Outlook is, how to open and close it, how to use it, and how to find help.

Electronic Mail Next, participants will learn how to set up an e-mail account; how to open, print, reply to, forward, and re-send messages; how to compose mail; and how to use stationery.

Information Management This section will provide a brief overview of each of Outlook’s information management features: calendar, contacts, tasks, notes, and journal.

Advanced Organizational Tools Participants will learn how to use folders, search folders, the Organize pane, the Rules and Alerts wizard, and the junk mail filter. Participants will also learn how to search for items.

Advanced E-Mail Features This section will look at the different mail formats available, how to set up and use signatures, and how to print mail messages.

E-Mail Account Types This section will take an in-depth look at the different e-mail accounts supported by Outlook, including Microsoft Exchange Server, POP3, IMAP, and HTTP.

Advanced Information Management Tools Participants will learn how to add holidays to their calendar, set recurring appointments and tasks, use categories, use views, link items, and perform a mail merge with Word.

Data Management This section will look at how to create and use PST files, profiles, and the Outlook Address Book. We will also explore AutoArchive, the Mailbox Cleanup tool, importing and exporting information, and creating and applying custom forms using OMSGCLAS.

Microsoft Exchange Server Participants will learn about some of the advanced features available when using a Microsoft Exchange Server account, including public folders, delegates, task assignment, Global Address List, and the Out of Office Assistant.

Advanced Topics Participants will learn how to fax from Outlook, manage security settings, use Information Rights Management, change Outlook’s color scheme, and use the system tray icon. We will also explore alternatives to the free/busy calendar service.

Business Contact Manager Configuration This section will introduce participants to Business Contact Manager. We will learn how to install and configure Business Contact Manager, how to use the interface, how to set up and use the Product and Services Items List, and how to generate reports.

Using Business Contact Manager To conclude, we will explore each of the Business Contact Manager components: accounts, business contacts, business opportunities, business history, and notes. We will also learn how to link items.

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Soft Skills, Business Skills and Computer Training Courseware by The Couseware Company

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Want to deliver the best Business Skills or Computer Training courses to your students? The Courseware Company is the UK’s leading supplier of fully customizable business skills courseware licences.


Content is available for many business disciplines as well as Microsoft Office, Adobe and many other training products. Essentially, we’ve packaged the classroom   prep time into an affordable, effective product.

Bundle and Save

This course can be purchased individually or as part of the Microsoft Office 2003 Bundle. Also included in this bundle are:

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