Windows Server 2003 Support

This 5-day course is designed to provide support professionals with the knowledge and skills necessary to install and configure Microsoft Windows Server 2003.

When taken in conjunction with course M761eng (Windows 2003 Server Administering Active Directory), this course prepares students for Microsoft Certified Professional exam: 70-290.

Course content

Module 1 - Windows Server 2003 Architecture The Windows Family • System Architecture

Module 2 - Installing Windows Server 2003 System Requirements • Choosing a File System • Installation Process • Graphical Portion of Setup • Using the Setup Manager • Product Activation

Module 3 - Deploying Windows The Remote Installation Service • Using RISETUP • Authorising RIS • Configuring RIS • Pre-Staging Clients • Creating RipRep Images • Answer Files With RIS • Securing RIS • Creating a RIS Startup Disk • Using Third Party Cloning Software With SYSPREP

Module 4 - Configuration Control Panel • Changing System Settings • Configuring Network Settings • Computer Management • Managing Software • Additional Control Panel Tools • Windows Server 2003 Registry • Value Entries • HKEY_LOCAL_MACHINE Subtree

Module 5 - Booting Windows Server 2003 Boot Sequences • Core Boot Files • Editing the Boot.ini File • Troubleshooting the Boot Process • Advanced Startup Options • The Recovery Console • Shutting Down Windows

Module 6 - Managing Disks Disks and Partitions • Comparing Basic and Dynamic Storage • Simple and Spanned Volumes • Striped Volumes • Disk Maintenance • Disk Fault Tolerance • Disk Mirroring • Raid 5 Volumes • Other Disk Management Issues

Module 7 - File Systems File System Comparison • Choosing a File System • File Allocation Table (FAT) • New Technology File System (NTFS) • File Compression • Converting File Systems

Module 8 - Terminal Services Overview • Server and Client Requirements • Installing the Service • Installing Client Software • Windows Remote Desktop Client • Creating Terminal Connections • Managing Clients • Configuring the User Profile • Configuring the Service • Installing Applications • Licensing

Module 9 - Routing and Remote Access Remote Access Overview • Installing and Configuring RRAS • Internet Connections • Remote Access Server • Virtual Private Networking • Managing RRAS • Securing RRAS • Routing Issues

Module 10 - Troubleshooting Error Categories • Recovering from Boot Problems • Event Viewer • Windows Server 2003 Domain Controller Logs • Windows System Information • Task Manager • Creating a Windows Server 2003 Boot Disk • Installing and Using Network Monitor • Understanding a Stop Screen • Remote Assistance

Module 11 - Performance Monitoring Introduction • Performance Monitor Basics • Logging Performance

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