Updating to Windows 2000

The goal of this five day course is to provide Microsoft® Windows NT® 4.0 support professionals with the knowledge and skills necessary to support Microsoft Windows® 2000-based networks. This is a performance-based course, designed upon the job-related tasks a support professional must perform using new or modified features in the Windows 2000 operating system. Content applies to Microsoft Windows 2000 Server, Microsoft Windows 2000 Advanced Server, and Microsoft Windows 2000 Professional, except as noted within the course.

This course is intended for support professionals who will be responsible for performing the following tasks:

• Installing and upgrading to Microsoft Windows 2000
• Installing and configuring DNS
• Installing and configuring Active Directory™
• Managing file resources
• Managing desktop environments with Group Policy
• Managing software using Group Policy
• Installing and configuring Terminal Services
• Configuring and supporting remote access
• DHCP and WINS
• Creating and managing dynamic volumes
• Implementing disaster-protection and disaster-recovery techniques

Target audience

This course is intended for experienced support personnel wishing to upgrade their skills to Microsoft Windows 2000 and for current Microsoft Certified Systems Engineers who have qualified with Microsoft Windows NT4.0. We recommend that students have a good understanding of the following topics:

• Installing and supporting Microsoft Windows NT
• Creating and supporting user and group accounts
• Troubleshooting with Windows NT 4.0
• Installing and optimizing network transport protocols, system policies and Remote Access Service

Students should have attended courses M732eng Windows NT 4.0 Support Skills and Microsoft's Windows NT4 Core Technologies or have equivalent knowledge and experience. This course does not provide an easy entry to Windows 2000 knowledge for the newcomer. This course will help to prepare students for the following Microsoft Certified Professional exams:

• 70-240 Microsoft Windows 2000 Accelerated Exam for MCPs Certified on Microsoft Windows NT 4.0

This exam is only available to registered Microsoft Certified Systems Engineers and may only be taken once - if the student fails, they will be required to sit the full program of core exams

Course content

Introduction to Windows 2000 The Windows 2000 Family • Management Console • Run As

Installing Windows 2000 System Requirements • Choosing a File System • Installation Process • Graphical Portion of Setup • Using the Setup Manager

Deploying Windows 2000 The Remote Installation Service • Using RISETUP • Authorising RIS • Configuring RIS • Pre-Staging Clients • Creating RipRep Images • Answer Files With RIS • Creating a RIS Startup Disk • Using Third Party Cloning Software With SYSPREP

Name Resolution Using DNS DNS Overview • Introduction to DNS • Domains and Subdomains • DNS Servers and the Internet • Host Names • Zones • Name Servers • Forwarders and Slaves • Caching Only Servers • Name Resolution • Recursive and Iterative Queries • Inverse Queries • What is in a Zone? • Installing Microsoft DNS Server • Creating a Forward Look up Zone • Creating a Reverse Lookup Zone • Adding Records • Enabling Dynamic Update • Configuring the Zone • Configuring Clients for DNS • Troubleshooting DNS With NSLOOKUP • DNS Delegation • Planning DNS • Integration with the Internet

Active Directory Design What is a Directory? • Domains • Multiple Domains • Organisational Units (OUs) • Sites • Active Directory Standards • Active Directory Naming Conventions • Global Catalogue Servers • Operations Masters • Best Practice

Implementing Active Directory Creating your Tree • Testing DNS • Creating Global Catalogue Servers • Transferring Special Operations Roles • Managing the Schema

Managing Sites Directory Replication • Conflict Resolution • Intra-Site Directory Replication • Inter-Site Replication • Sites • Site Links • Configuring Replication • Site Link Bridges • Subnets • Monitoring Replication

Maintaining Active Directory The Database and Shared System Volume • Active Directory Database Sizing • Database Maintenance • Backup and Restore

Upgrading to Windows 2000 NT 4 Directory Services Overview • Four Domain Models • Upgrade Paths • Suitability • The Directory Services Client • Mixed Versus Native Mode • Upgrading Domain Controllers • Upgrading Domains

Administering Active Directory Creating OUs • Delegating Control with OUs • Internet Printers • Publishing Printers in Active Directory • Printer Locations • Creating and Managing User Accounts • Managing Account Names • Administering Groups • Scopes of Security Group • Local Groups • Global Groups • Universal Groups • Creating New Group Accounts • Reconfiguring Groups • Native Versus Mixed Mode • Bulk Account Creation • Visual Basic Scripts

Group Policies What Can I Do With a Policy? • Scripts • Folder Redirection • Account Policies • Event Log • Making Changes • Software Distribution • Functional Overview of Software Deployment • Maintaining Software • Software Categories • File Associations • Administrative Templates

Managing Disks Disks and Partitions • Comparing Basic and Dynamic Storage • Simple and Spanned Volumes • Striped Volumes • Mirrored Volumes • Raid 5 Volumes • Other Disk Management Issues

Managing Files File System Features • Securing Files • Securing Folders • File and Folder Ownership • Auditing File Access • The EFS • Quota Management

Sharing and Publishing Creating a Shared Disk Resource • Caching • Publishing Folders • Distributed File System • DFS Replication

Securing Windows 2000 Security Overview • Security Tools • Active Directory Permissions • Using the Security Analyser • Security Templates

IPSec IP Security Overview • What is IPSec • Implementing IPSec in Windows 2000 • Creating a Policy • Modifying the Rules

Implementing DHCP DHCP Overview • Configuring DHCP Servers • Creating Your Scope • Configuring DHCP Options • Commonly Configured DHCP Options • Vendor and User Classes • DHCP Relay Agent

Terminal Services Server and Client Requirements • Installing the Service • Installing Client Software • Creating Terminal Connections • Managing Clients • Configuring the User Profile • Configuring the Service • Installing Applications • Licensing

Routing and Remote Access Remote Access Overview • Installing and Configuring RRAS • Internet Connections • Remote Access Server • Virtual Private Networking • Managing RRAS • Securing RRAS • Routing Issues • Using NAT With Windows 2000 • Configuring a Multi-Homed Computer as a Router • Managing an IP Router • Routing Protocols • OSPF • Routing Information Protocol • Using RIP in Windows 2000

Troubleshooting Boot Problems • The Emergency Repair Process • Creating a Windows 2000 Boot Disk • Understanding a Stop Screen • Advanced Startup Options • The Recovery Console

Glossary

Index

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