Windows 2000 Support

This four day course is designed to provide support professionals with the knowledge and skills necessary to install and configure the Microsoft® Windows® 2000 Server and Microsoft Windows 2000 Professional operating systems.

The following topics are covered on this course:

• Installing/upgrading Windows 2000 operating systems
• Configuring the Windows 2000 environment
• Configuring disks and partitions
• Installing and configuring Terminal Services
• Installing and configuring Routing and Remote Access Services
• Troubleshooting and Performance Monitoring

Target audience

This course is intended for support personnel and students preparing for the Microsoft Certified Systems Engineer qualification. Students should have knowledge or experience of administering Windows 2000-based networks, as covered in the course Windows 2000 Administration (M744eng). When taken in conjunction with the course Windows 2000 Administration (M744eng), this course will help to prepare students for the following Microsoft Certified Professional exams:

• 70-210 Installing, Configuring and Administering Microsoft Windows 2000 Professional
• 70-215 Installing, Configuring and Administering Microsoft Windows 2000 Server

Course content

Windows 2000 Architecture The Windows 2000 Family • System Architecture

Installing Windows 2000 System Requirements • Choosing a File System • Installation Process • Graphical Portion of Setup • Using the Setup Manager

Deploying Windows 2000 The Remote Installation Service • Using RISETUP • Authorising RIS • Configuring RIS • Pre-Staging Clients • Creating RipRep Images • Answer Files With RIS • Creating a RIS Startup Disk • Using Third Party Cloning Software With SYSPREP

Configuration Control Panel • Changing System Settings • Network Identification Tab • The Hardware Tab • User Profiles • Advanced • Reconfiguring the Win16 Virtual Machine • Computer Management • Managing Software • Additional Control Panel Tools • Windows 2000 Registry • Value Entries • HKEY_LOCAL_MACHINE Subtree • Editing the Registry

Booting Windows 2000 Boot Sequences • Core Boot Files • Editing the Boot.ini File • Troubleshooting the Boot Process • Advanced Startup Options • The Recovery Console

Managing Disks Disks and Partitions • Comparing Basic and Dynamic Storage • Simple and Spanned Volumes • Striped Volumes • Disk Fault Tolerance • Disk Mirroring • Raid 5 Volumes • Other Disk Management Issues

File Systems File System Comparison • Choosing a File System • File Allocation Table (FAT) • FAT32 • New Technology File System (NTFS) • File Compression • Converting File Systems

Terminal Services Server and Client Requirements • Installing the Service • Installing Client Software • Creating Terminal Connections • Managing Clients • Configuring the User Profile • Configuring the Service • Installing Applications • Licensing

Routing and Remote Access Remote Access Overview • Installing and Configuring RRAS • Internet Connections • Remote Access Server • Virtual Private Networking • Managing RRAS • Securing RRAS • Routing Issues

Troubleshooting Error Categories • Boot Problems • Event Viewer • Windows 2000 Server Logs • Windows System Information • Task Manager • The Emergency Repair Process • Creating a Windows 2000 Boot Disk • Installing and Using Network Monitor • Understanding a Stop Screen

Performance Monitoring Performance Monitor Basics • Logging Performance

Glossary

Index

About Courseware Company :: Instructor-led training courseware :: Self-study solutions :: Buy online today