Outlook 2002 Advanced

On completion of this course, students will be able to get the most out of Outlook by exploring more advanced features of the application. This course concentrates on sharing and managing data, Office integration, customising Outlook and mobile access.

Target audience

Students should have previous experience of creating and organising items in each Outlook component: mail, contacts, calendar, tasks, notes and journal.

Course content

Organising and Managing Your Information Create and save views • Group items • Apply a view • Find and filter items • Use categories to identify items • Use Advanced Find

Customising Outlook 2002 Set Outlook Today as your default opening view • Customise Outlook Today • Browse the web and keep a list of favourite web pages • Customise and create toolbars • Add folders to the Outlook bar • Create and publish customised forms

Managing Messages Find related messages • Track delivered and read mail • Use the mail Rules Wizard • Use the Out of Office Assistant • Change the look of mail • Create a message template • Create a distribution list

Data Files and Email Accounts Manage Outlook data files • Archive and restore data • Open data folders and import items • Configure email accounts • Configure address books and directory services • Use an HTTP email account • Configure delegate access permissions • Open another user's folders or mailbox

Mobile Access Configure dial-up settings • Understand the options for mobile access and synchronisation • Setup an offline folder • Create a Send/Receive Group • Control synchronisation settings • Use Remote Mail to download mail headers only

Working with Contacts Save contact details as a vCard • Use a vCard as your signature for messages • Forward and receive vCards • Flag contacts for follow-up (reminder) • Integrate contacts with other Outlook components • Use contact information with Office applications (mail merge)

Sharing Files and Information Email a file from within an open application • Create a new Office file from Outlook • Open and view a public folder • Post and reply to a message in a public folder • Send a file to a public folder • Export data to different file formats

Working with the Calendar Publish the calendar on a web page • Customise holiday information and time zones displayed on the calendar

Holding Online Meetings with Outlook Understand the options available for online meetings • Schedule an online NetMeeting • Send an iCal meeting request and use the Office Free/Busy Calendar Service • Start or join an online meeting • Use NetMeeting communication tools • Use Windows/MSN Messenger

Events Add occasional and annual events • Set a reminder for an event • Delete an event

The Journal Understand what the Journal is • Add and view entries to the Journal • Add entries to the Journal automatically

Using the Newsreader Access the Newsreader and download a list of newsgroups • Subscribe to a newsgroup • Post and retrieve messages

About Courseware Company:: Instructor-led training courseware :: Self-study solutions :: Buy online today