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Training the IT TrainerBusiness strategies and IT systems which underpin them are severely limited if users are unable to fulfill their promise by utilizing effectively the computer systems. It is at this point that professional IT training comes into its own. Traditional training techniques form a good basic knowledge for the IT trainer but do not cover the unique environment in which this type of training takes place. The aim of this focused 1-day course is to prepare the IT trainer for these special circumstances. Target audienceExisting trainers who are new to delivering IT training or recent IT trainers wishing to improve the effectiveness of their course delivery. This course is designed for a maximum of 6 delegates. Familiarity with standard training techniques gained from a training environment or by attendance on a "Train the Trainer" course. Course contentMaking IT Interesting Individuals' Expectations and Fears Technical Problems Mixed Groups "KISS" in Explanations, Examples and Practicals Generating Rapport and Maintaining Interest Balancing Telling and Doing Dealing with Expectations Overcoming Technofear Using Equipment to Legitimate a Lack of Understanding Dealing with Luddite Attitudes Running Practical Sessions Dealing with Keyboard Fiddlers Minimising the Effects of Systems Failure Disparate Range of Skills and Experiences Handling the Mixed Status Environment |
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About Courseware Company:: Instructor-led training courseware :: Self-study solutions :: Buy online today |
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