Recruitment and Interviewing Skills

Successful managers and team leaders need the skills to find and recruit the best candidates for their team. The course is a two-day event which involves participants working on processes and procedures that result in successful selection and recruitment decisions through the use of group and individual activities, exercises, formal inputs, etc.

Target audience

All individuals who have, or are about to have, direct reports - managers, supervisors, team leaders.

Course content

Recruitment and Selection Issues

Legislation . Common Message . Fair Treatment . Over-reliance on Qualifications and Past

A Selection System Steps in a Successful Selection System . Organising the Recruitment Process into a System . Advantages of a Selection System . Elements within a Selection System

Creating a Position Profile

Sourcing of Applicants Level 1 - Internal Hires . Level 2 - Free Hires . Level 3 - Employee Referrals . Level 4 - Advertisements . Level 5 - Agencies . Level 6 - Agencies Headhunt/Search . Getting Quality Service from an Agency

Psychometric Profiling and Ability Tests Why are Psychometric Profiling and Ability Tests Important? . Importance to the Business Community

Interviewing and Assessment

Activities

Competencies When are Competencies Used? . Types of Competency

Using Competencies in Selection Analysing the Job . Identifying the Critical Job Requirements . Competency Examples for Job Position - Secretary . Use Past Behaviour to Predict Future Behaviour . Advantages of Using Past Behaviour

The CADI Concept What is CADI? . False CADIs . Advantages of Using Systematic Behavioural Information . Behavioural CADI Examples

Questions to Identify Behavior Characteristics of Behavioural Questions

The Interview Format Open an Interview and Describe the Interviewing Plan . Conducting the Key Background Review . Asking Planned Behavioural Questions . Closing the Interview . An Interview Guide . Advantages of Using an Interview Guide

Designing an Interview Guide Creating an Interview Guide . Sample Interview Guide

Conducting the Interview Recording Interview Responses . Active Listening . Observing . Maintaining the Applicant's self-esteem . Advantages of Maintaining self-esteem . Controlling the Pace of the Interview . Collecting Less Detail . Collecting More Detail

Making the Hiring Decision Meeting the other Interviewers . Scoring System . Tidying Up . Sample Integration Grid

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