Outlook 2003 Advanced

This one-day course is designed to help you to make full use of the communications and scheduling application Outlook. You will learn to configure Outlook mail accounts and data storage options and use advanced features to share and publish data. You will also learn to use the online conferencing tool NetMeeting and the Newsreader program.

Target audience

Those wanting to learn to use advanced features of Microsoft Outlook, especially to set up mobile or remote access and to use data sharing and online conferencing features.

You should be able to use basic functions of Outlook to create messages, contacts, appointments, and meeting requests and to customise views. Use of a web browser and basic knowledge of other Office applications, such as Word, will be an advantage

Course content

Outlook 2003 - Email Accounts Configure an internet or Exchange email account • Configure address books and directory services • Use a webmail (HTTP) email account • Configure delegate access permissions • Open another user's folders or mailbox

Outlook 2003 - Data Files Manage an Outlook data file • Archive and restore data • Open and close data folders and import items

Outlook 2003 - Mobile and Remote Access Configure dial-up settings • Understand the options for mobile access and synchronisation • Configure Cached Exchange Mode • Set up an offline folder • Create a Send/Receive Group • Control synchronisation settings • Use Remote Mail to download mail headers only

Outlook 2003 - Managing Messages Find related messages • Track delivered and read mail • Use the mail Rules Wizard • Use the Out of Office Assistant • Use a variety of message formats • Create a message template (stationery)

Outlook 2003 - Sharing Files and Information Create a new Office file from Outlook • Open and view a public folder • Post and reply to a message in a public folder • Send a file to a public folder • Create and publish customised forms • Export data to different file formats • Save, send, and receive contact details as a vCard • Use contact information with Office applications (mail merge)

Outlook 2003 - Working with the Calendar Publish a personal calendar on a web page • Create recurring appointments and events

Outlook 2003 - The Journal Understand how to use the Journal • Record an activity in the Journal • View a timeline of activities • Add entries to the Journal automatically

Outlook 2003 - Customising Folders Set Outlook Today as your default opening view • Customise Outlook Today • Browse the web from Outlook • Customise the Navigation Pane

Outlook 2003 - Online Conferencing Understand the options available for online meetings • Schedule an online NetMeeting • Send an iCalendar meeting request and use the Office Free/Busy Calendar Service • Start or join an online meeting • Use NetMeeting communication tools

Outlook 2003 - Using the Newsreader Access the Newsreader and download a list of newsgroups • Subscribe to a newsgroup • Download articles from a newsgroup • Post an article and reply to posts

Glossary

Index

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