Outlook 2000 Advanced

Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views.

Target audience

Existing Outlook users who are working in a networked environment and who need to use group working techniques in the communications process. Experience of using Outlook as a desktop information management tool, gained either from attendance on the "Outlook 2000 Introduction" course or from the work place. Knowledge of an e-mail system and using on-line services would be useful.

Course content

Organizing and managing your information Creating, saving and applying views . Creating a view . Grouping items . Sorting items . Filtering items . Defining and saving a view . Applying a view . Categories . Advanced find . Archiving folders . Setting up AutoArchive . Restoring archived items

Customizing Outlook 2000 What is Outlook Today? . Setting Outlook Today as default opening view . Browsing the Web with Outlook . Customising the Outlook Bar . Displaying hidden Toolbars . Floating and docking Toolbars . Customising Toolbars; Creating a Toolbar . The Menu Bar . Creating a form . Saving and publishing a form

Managing messages Finding related messages . Tracking delivery and read mail . Recalling a message . Managing mail automatically . Moving new mail to a folder automatically . Using the Rules Wizard . Using the Out of Office Assistant . Changing the look of mail . Creating a mail template . Working with Personal Address Book (PAB) . Adding a PAB to a user profile . Copying names from address lists to your PAB . Creating a Personal Distribution List (PDL)

Offline folders What are offline folders? . Setting up an offline folder . Creating a quick synchronisation group . Setting message size limits . Synchronising folders

Working with contacts Sharing contacts using Virtual Business Cards . Using a vCard as your signature for messages . Sharing contacts . Receiving a vCard . Flagging contacts for follow-up . Integrating contacts with other Outlook components . Using contacts with Office applications

Sharing files and information Overview of sharing data using Outlook . Sharing Office files via e-mail . What are net folders? . Setting up a net folder . Shared folder update settings . Sharing information in public folders . Posting/replying to information in a public folder . Opening and viewing a public folder . Sending a file to a public folder

Working with the calendar Publishing your calendar as a Web page . Setting holiday information . Setting time zone information

Holding on-line meetings with Outlook Scheduling an on-line meeting . Joining a meeting . Starting NetMeeting from an Office 2000 application . NetMeeting communication tools

Events

The journal

Outlook 2000 fax service

Using the Newsreader

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