Outlook 2000 Introduction

Outlook functions as desktop information manager including managing files and folders and a mail message center. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organize their Outlook desktop.

Target audience

Intending, new or recent Outlook users who need to get to grips with using the essentials of this electronic desktop information management system in a short space of time. A basic understanding of PCs and familiarity with the layout of a PC style keyboard, mouse and Windows is required, gained either by previous experience or by attendance on a "PC Fundamentals" course.

Course content

Getting started with Outlook 2000

Getting assistance with Outlook 2000

Using Outlook as a universal inbox

Mail and messages

Opening, replying to and finding a message

Using the address book

Keeping contacts

Meeting planning

The calendar

The task list

Recurring and assigned tasks

Using Outlook notes

Integrating Office and Outlook

Previewing and printing from Outlook

Using folders

Appendices SpeedKeys . e-mail do's and don'ts . Computer viruses and e-mail

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