Conflict Resolution – A One Day Primer Courseware and Training Materials
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Just £325 ex-VAT for your complete courseware solution
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Summary
Our ‘Conflict Resolution – A One Day Primer’ course content and training materials provides you with a fully-customizable package of courseware for delivery to your employees and/or students. Everything you need to run the course is included, just add trainer!
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Why choose a print licence from the Courseware Company?
- Fully customizable. Sold on a site licence basis, you can tailor the courseware to meet specific learning or corporate requirements.
- Digital download. Content is available to download after purchase.
- Proven. Our course materials are used in hundreds of training centres around the world. Every course is fully beta tested and validated in the classroom before undergoing a full production release.
- Simple… No need to invest in expensive DTP applications – all files are easily editable in any word processor.
- Print on demand. You only need to print exactly what you need, when you need it.
- Totally flexible. Courses can be modified to meet specific requirements. Sections can be removed. New content added. One or more titles can be combined. Whatever your training requirements, our courseware can help you meet that need.
- Unlimited users. Content is sold on a site licence basis. You can train as many staff or employees at that location as you like. Forever!
- Buy once. Use forever! You’re buying a perpetual licence. One payment gives you an unlimited site licence for use as long as you need it.
- No limits! Unlike some content providers, our licence enables you to reprint the courseware as many times as you like. 1 student or 100,000, it doesn’t matter…
What’s included?
Available for delivery as a download from our web server or provided on CD, this courseware package includes the following resources to make your trainer’s life much, much easier.
This courseware package includes:
| Student Manual. Fully customisable. May be opened in any wordprocessor and changed to meet your exact needs. | |
| Trainer manual. Fully customisable with additional information for trainers. | |
| Ice breakers and class activities. Fully customisable. Delivered as a folder full of activities for your students. | |
| Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers. | |
| PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer. | |
| Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers. | |
| Additional reading… Fully customisable. Give your students some recommended further reading materials for this course. |
To get started, just open this ‘Conflict Resolution – A One Day Primer’ training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered ‘off-the-peg’ and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.
Course outline
Introduction
This course title is available as a student or instructor edition. The instructor edition comes complete with an Instructor Guide, Student Manual, Exercise Workbook, Sample Exercise Files, Icebreakers & Activities, Quick Reference Guides, detailed Lesson Plans, Promotional Advertorial, PowerPoint Slides, and more - especially designed to make delivery in the classroom as easy as possible.
Course contents
- Understanding Conflict To begin, participants will learn just what conflict is, including the types of conflict and the costs and benefits of conflict.
- The Stages of Conflict This module will examine the five stages of conflict.
- Using LECSR to Resolve Conflict This nonsense acronym will give you five ways to resolve a conflict.
- Other Ways to Resolve Conflict This module will look at some additional ways to resolve conflict, including setting norms, using mediation, and using facilitation.
- Your Personal Skill Set In order to resolve conflict effectively, you should have good communication and problem solving skills. The ability to manage negative emotions, anger, and stress, is also useful. This module will show participants some ways to develop this skill set
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