Coaching: A Leadership Skill Courseware and Training Materials

What's included?
What’s included?
Available for delivery as a download from our web server or provided on CD, this courseware package includes the following resources to make your trainer’s life much, much easier.

This courseware package includes:

	Student Manual. Fully customisable. May be opened in any wordprocessor and changed to meet your exact needs.
	Trainer manual. Fully customisable with additional information for trainers.
	Ice breakers and class activities. Fully customisable. Delivered as a folder full of activities for your students.
	Content overview. Fully customisable. Comprehensive course overview to help you market your course to your customers.
	PowerPoint presentations. Fully customisable. Complete set of PowerPoint slides for use by the trainer.
	Sales information sheets. Fully customisable. Information sheets to help you sell your course to your employees or external customers.
	Additional reading… Fully customisable. Give your students some recommended further reading materials for this course.

To get started, just open this ‘Coaching: A Leadership Skill’ training courseware in your favourite word processor. You can fully customise the materials to suit your exact learning needs and include your own branding. Your own tailor-made course, delivered ‘off-the-peg’ and saving you thousands of pounds in development time and man-hours. Just press print and the perfect learning experience is yours to deliver.

Course outline
Course outline

Introduction

Coach, Role Model, Counselor, Supporter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both the participant and the organization. This one-day workshop will help them become a better coach in all senses of the word.

How You Will Benefit:

• Understand how coaching can be used to develop their team;
• Develop the coaching skills that help improve individual performance;
• Demonstrate the behaviors and practices of an effective coach;
• Recognize employees’ strengths and give them the feedback they need to succeed;
• Identify employee problems and ways they can help to correct them

Course contents

• Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
• Defining Coaching The first part of the morning will be spent exploring what coaching means (in general and to participants), reviewing coaching skills, and evaluating the pre-assignment.
• Interpersonal Communication Skills Communicating well is a key aspect of successful coaching. During this session, participants will explore different communication skills and create an action plan.
• Self-Disclosure Joe Luft and Harry Ingraham developed the Johari windows concept, a way of looking at our self-awareness and our ability to ask feedback of others. This session will look at the window and examine how we can use it when coaching.
• Critical Coaching Skills Participants will examine important coaching skills in small groups, including helping, mentoring, teaching, and challenging skills.
• More on Communication This lecturette will examine two powerful, simple coaching tools: asking questions and listening.
• Learning Styles and Principles We learn in three different ways: by seeing, by hearing, and by doing. In a large group discussion, participants will identify ways to incorporate these methods into coaching.
• Benefits/Consequences During this session, we will examine a tool that coaches can use to help gain buy-in for change from employees.
• Skills Involved in Coaching Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.
• The Coaching Model This session will explore a four-step coaching model that can be applied to any situation.
• Feedback Feedback is an essential component of coaching. You will discuss types of feedback and offer some tips in lecture format during this session.
• Coaching Problems To wrap up the day, participants will examine case studies and offer solutions.
• Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan

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