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Building Relationships for Success in Sales
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No one questions that making friends is a good thing. In this workshop, participants are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
This one-day workshop will help you teach participants:
- How to use the rules of likeability to their advantage
- The seven influences in forming relationships
- The Johari Window
- Some of Dale Carnegie’s key ideas
- How to communicate more effectively
- How to network
Learn more... Course Outline
Target Audience
Our courseware is primarily purchased by five types of trainer; HR managers, corporate trainers, private training firms, educational institutions, or private consultants. The target audience varies on the instructor and the type of training required by a particular organization.
The students for this course are usually sales staff or managers involved in sales.
What You Actually Receive
- Student Workbook Customizable. Can be opened in Word and you can make any change you like. 1
- Instructor Guide Customizable. Offers additional instructor information. 2
- Ice Breakers and Activities Customizable. Choose from a folder filled with with activities to use in the classroom. 3
- Pre-Assignment Customizable. Evaluate your participants prior to the training and gain valuable insight to their expectations, needs and current understanding of the subject matter. 4
- Course Outline Customizable. Detailed course outlines help you stay on track. 5
- PowerPoint Slides Customizable. We’ve even done your presentation slides for you. 6
- Recommended Reading Lists Customizable. Provide you students with a summary of additional materials on the subject matter. 7
- Promotional Advertorial Customizable. Advertise your training internally or externally with these detailed sell sheets. 8
Courseware.co.uk is the only European organization authorized to sell Velsoft courseware. Velsoft Courseware offers training material as a customizable product and does so in a way that differentiates it in the workplace learning and performance market. Velsoft sells ‘courseware’. The term courseware has been around for years but, because of the Internet, courseware as a product has become a growing, preferred method of purchasing instructor-led training material. Courseware (short for course material in a software format) is considered software. In particular, it is software designed to eliminate prep time by providing proven, pre-written courses in an electronic format. The electronic aspect offers several key advantages such as instant access and customizable flexibility so the trainer can ‘localize’ the content.
As an instructor, you simply open this Building Relationships for Success in Sales course material in Microsoft Word (or any word processing program). You have the rights (for your location) to edit the content to suite you or your students’ needs. Instantly you have your course… we have saved you hundreds of hours, thousands of dollars and given you the confidence to walk into the classroom. All you do is simply print-on-demand as many course workbooks as you need – when you need them.
You Also Receive
- Customizable Rights are given on a per site location to edit the content to suit the training needs or corporate environment. 1
- Instantly Available Courses are instantly available as a download or can be shipped on CD. 2
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Proven
Velsoft courses are used every day by thousands of trainers in countries all over the world.
Before release, each Velsoft course is tested in the classroom and sent to beta testers. Some courses are also tested at St. Mary’s University via Kay Parker (for more detail see the last step in section titled How Courseware is Created). 3 - Easy to use All courses and materials are easily opened in Microsoft Word or any word processing program. 4
- Print-on-demand Instructors only print what they need, when they need it. 5
- Flexible Instructors can easily remove sections, combine courses, ‘localize’ examples, add new content, etc. 6
- Unlimited number of users Rights are sold on a per location basis. Each location is permitted to use the material with as many staff at the location as they like (including future training). 7
- No annual renewal fees Organizations are not required to pay renewal fees. 8
- Unlimited re-printing rights Ongoing use means organizations are not limited to the number of times they can reprint the course material. 9
Building Relationships for Success in Sales Training Outline
Introduction and Course Overview You will spend the first part of the day getting to know participants and discussing what will take place during the workshop. Students will also have an opportunity to identify their personal learning objectives.
How to Get People to Like You Participants will examine the twelve rules of likeability in small groups. Then, the large group will reconvene and discuss its conclusions.
What Influences People in Forming Relationships? There are seven main things that influence people in forming relationships. During this session, we will cover what those influences are and how participants can ensure they are a positive factor in their relationships.
Disclosure Joe Luft and Harry Ingraham developed the Johari Window, a way of looking at our self-awareness and our ability to ask feedback of others. We will look at the Johari Window in detail during this session.
How to Win Friends and Influence People One of the most popular books ever written was Dale Carnegie’s How to Win Friends and Influence People. We will spend this session looking at some of its tips.
Communication Skills for Relationship Selling The two most basic elements of good communication are asking questions and listening to others. We will cover both skills in depth during this session.
Non-Verbal Messages Did you know that your words convey only 7% of your message? We’ll discuss what the other 93% is made up of, and how you can ensure that your body is sending the same message as your words.
Managing the Mingling During this session, we will discuss some tips on mingling, including ways to remember peoples’ names.
The Handshake During the important first few minutes of a new relationship, a handshake is usually the only body contact between two people. We will discuss and demonstrate the five key elements of a good handshake.
Small Talk Being able to small-talk successfully is one of the most crucial skills a businessperson can develop, but it’s also one of the hardest. We’ll discuss some basic do’s and don’ts of small talk.
Networking Once you have started a network of business associates, how do you organize your contacts? We will answer this question to wrap up the day.
Workshop Wrap-Up At the end of the day, students will have an opportunity to ask questions and fill out an action plan.
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Soft Skills, Business Skills and Computer Training Courseware by The Couseware Company
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Want to deliver the best Business Skills or Computer Training courses to your students? The Courseware Company is the UK’s leading supplier of fully customizable business skills courseware licences.
Content is available for many business disciplines as well as Microsoft Office, Adobe and many other training products. Essentially, we’ve packaged the classroom prep time into an affordable, effective product.
Bundle and Save
This course can be purchased individually or as part of the Sales and Marketing Bundle. Also included in this bundle are:
- Building Relationships for Success in Sales Training
- CRM: An Introduction to Customer Relationship Management Training
- Call Center Training: Sales and Customer Service Training for Call Center Agents Training
- Dynamite Sales Presentations Training
- Overcoming Objections to Nail the Sale Training
- Prospecting for Leads like a Pro Training
- Selling Smarter Training
- Telemarketing: Using the Telephone as a Sales Tool Training
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